All about the service
Treadmill Orlauf
All about the service and guarantees Orlauf

We welcome your desire to learn more about the service and warranty service of the brand's simulators Orlauf on the territory of Russia. On this page we will answer your questions.

Also, using the form at the end of the page, you can leave your question or submit an application for contacting warranty / service departments.

online-application for contacting the service center
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Request to the service center
The main thing about the warranty Orlauf
Warranty in RU-zone
Guarantee Orlauf on the territory European Union applies to all simulators, purchased through authorized dealers or from the official website Orlauf.
warranty period
Minimum warranty period for brand simulators Orlauf on the territory European Union is 2 years from the date of purchase or its receipt when online-the order.
Our responsibilities
During the warranty period Orlauf we undertake to eliminate the malfunctions included in the list warranty cases, or replace the simulator with a serviceable one if it is impossible to eliminate the breakdown.
Exercise Equipment Buyers Orlauf they are provided with a warranty card and user instructions, which describe in detail the warranty conditions, a list of warranty cases and operating rules.
Even if something went wrong, stay calm. Contact our service center at by phone or using online-applications, and we will coordinate further steps to fix the problem.

The guarantee is a means of protection against force majeure. By providing it, we remain confident that the simulator Orlauf will be to serve you regularly for many years.

Thank you for choosing our product!